Inh. Steffen Ingwersen
Phone: +49 (0)40 22863171
The EU Commission provides on its website the following link to the ODR platform: http://ec.europa.eu/consumers/odr/ This platform shall be a point of entry for out-of-court resolutions of disputes arising from online sales and service contracts concluded between consumers and traders. The trader is neither obliged nor prepared to attend a dispute settlement procedure before an alternative dispute resolution entity.